When must an employer with a bi-weekly pay period issue an electronic Record of Employment?

• A. Five calendar days after the end of the pay period in which there was an interruption of earnings
• B. Immediately when the interruption occurs
• C. Within 10 calendar days after the end of the pay period
• D. At the end of the following pay period

Answer: (A)

The rule being tested is the deadline for issuing an electronic ROE after an interruption of earnings. When an employee experiences an interruption of earnings, you must issue the ROE within five calendar days after the end of the pay period in which that interruption occurred. For a bi-weekly pay cycle, this means you look at the end date of that pay period and have five calendar days from then to issue the ROE to Service Canada. This timing ensures EI benefits can be reviewed promptly. Issuing it immediately or waiting longer than five days would miss the required window, and waiting to issue after the next pay period would be even later than allowed.